cd22 - How We Protect Your Account and Information
At cd22, your privacy is built into every part of how we operate. From the moment you open an account through JazzCash, Easypaisa, SadaPay or Raast, we keep...
What Information We Collect and Why
When you register with cd22, we collect information needed to verify your identity, process your deposits through JazzCash, Easypaisa, SadaPay and Raast, and handle withdrawals. This includes your name, contact details, payment information, and account activity. We also collect technical data like your device type and IP address to detect fraud and keep your account safe. We never sell your information to
third parties. Your data is stored securely on servers protected by encryption, and we only share it with payment processors and support staff who need it to serve you. Where local law permits, we retain your information for the period required by Pakistani regulations and our own compliance obligations.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
If you have concerns about how we handle your data or want to know what information we hold about you, our support team is here to help. You can contact us through the channels below, and we'll respond within one business day.
Live Chat
Open the chat window in your account lobby during operating hours. Our team answers privacy questions and can walk you through your data rights.
Email Support
Send your privacy request to [email protected] with your account details. We'll investigate and respond with the information you've requested.
Account Settings
Visit your account privacy section to review what data we hold, update your preferences, and manage how we contact you.
How We Keep Your Data Safe
Your account security is our priority. We use industry-standard encryption for all data in transit and at rest, and our systems are regularly tested for vulnerabilities. Every payment through JazzCash, Easypaisa, SadaPay...
Encryption
All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher, the same standard used by banks.
Payment Security
We never store full payment details. JazzCash, Easypaisa, SadaPay and Raast transactions are tokenized so only reference IDs are kept on file.
Access Controls
Only authorized staff can access your personal information, and only when needed to process your requests or investigate account issues.
Fraud Detection
We monitor account activity for unusual patterns and will contact you if we spot anything suspicious before processing withdrawals.
Regular Audits
Our systems are tested quarterly by independent security firms to identify and fix vulnerabilities before they become problems.
Incident Response
If a breach occurs, we notify affected users within 24 hours and provide guidance on protecting your account and payment methods.
Privacy Standards Across All cd22 Services
Whether you're playing slots on mobile, joining a live table on desktop, or placing a sportsbook bet, your privacy protections are the same. We apply one consistent policy...
| Mobile App | The cd22 app uses the same encryption and security protocols as our website. Your login credentials and payment data are protected identically. |
|---|---|
| Live Casino | When you join a live table, your video stream and chat are encrypted. We don't record your face or voice—only your account activity for dispute resolution. |
| Sportsbook | Your betting history and payment information follow the same privacy rules as your slot account. No data is shared between betting and casino sections. |
| Withdrawal Process | When you request a payout to JazzCash, Easypaisa, SadaPay or Raast, we verify your identity once and don't ask for payment details again. |
| Account Closure | If you close your account, we delete personal data within 30 days unless we're required to keep it for regulatory or dispute purposes. |
| Cookie Policy | We use cookies only to remember your login, language preference, and game history. No tracking cookies follow you to other websites. |
| Third-Party Links | If you click a link to another site from cd22, that site's privacy policy applies. We're not responsible for their data practices. |
Core Privacy Commitments
These principles guide every decision we make about your information. They're not just policy—they're how we operate every day to earn your trust and keep your account safe.